FREQUENTLY ASKED QUESTIONS
ORDERS & PAYMENTS
Please allow a standard processing time of 1-3 business days for your order to be shipped out. This does not include weekends or holidays.
Great question. As soon as you place an order, you will receive an email confirmation that the order has been placed. You will also receive another email with your tracking number once the order has been shipped to the email you provided at checkout.
Digital file orders are fulfilled immediately after purchase, and you can download them immediately.
Don’t panic. If you have not received any emails, please check your spam or junk folders. Also, please check to make sure you included the correct email address when you placed your order. In some cases, an old email address might have been auto-filled when placing your order.
In some cases, some of our products will be available for pre-order. If you decide to place a pre-order, you pay now, and your order will be processed as soon as it is available. Pre-order delivery dates are just estimates, and we are not responsible for any delays.
SHIPPING QUESTIONS
While we don’t currently offer international shipping for the Let’s Get Real hardcover through our website, the good news is: international customers can order it directly through Amazon.com in many countries. Just search for Let’s Get Real Journal by Chasing Red Flags.
The Let’s Get Real digital edition is available worldwide directly from our website.
We offer flat-rate shipping based on how many journals you order, so you always know what to expect:
- 1 journal→ $5.99
- 2 journals → $7.99 (plus 10% off discount)
- 3 journals → $8.99 (plus 10% discount)
- 4 journals → $9.99 (plus 15% off discount)
- Orders over $150 ship FREE anywhere in the U.S.!
Please allow a standard processing time of 1-3 business days for your order to be shipped out. This does not include weekends or holidays. Once your order has been shipped, you will receive an email confirmation with your tracking number to the email you provided at checkout.
Digital file orders are fulfilled instantly and available for download right after purchase.
Once processed, all orders are given a tracking number. You will receive your tracking number via email after your order has shipped.
In some cases, your order may experience delays. If there hasn't been any progress on your tracking number for 7 days, please email us at info@chasingredflags.com so we can assist you further.
If your tracking number indicates that your order was delivered, but you haven't received it, please confirm that the delivery address is accurate and kindly check with your neighbors or residence to see if they have received the package on your behalf. It is very common for couriers to mark packages as delivered before they actually are, so we encourage you to wait a few business days to give the courier the opportunity to deliver it.
Once USPS marks packages as returned to the sender, it is not possible to intercept the package or make any changes to the address. If you put an incorrect address, we will happily reship you the order once we receive the return. Email us at info@chasingredflags.com with your order number and correct address, and we will process your re-shipment. You will be responsible for covering shipping costs for re-shippings.
RETURNS & EXCHANGES
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a refund, your item must be unopened and unused and in the same condition and packaging as when you received it. Proof of purchase is required.
Items sent back to us without first requesting a return will not be accepted. Please note that you (the customer) will be responsible for any return shipping costs.
To start a return, please use the return portal below.
Please note: All digital items and apparel are final sale and are not eligible for returns.
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund, too.
Unfortunately, we cannot cancel or change an order once placed, so sorry!
JOURNALING TIPS
Begin by dedicating a few minutes each day to journaling. Select a quiet and comfortable spot. The secret to success is consistency. Regular journaling helps you withstand challenging times and appreciate good moments—both essential for enhancing your emotional toolkit.
Yes, journaling can be a powerful tool for managing stress and anxiety. It allows you to express and process your emotions, gain perspective on challenging situations, and develop coping strategies. Regular journaling can promote a sense of calm and mindfulness.
ABOUT LET’S GET REAL
No, this journal is not dated. You can fill it in at your own pace. We included a blank date space at the bottom of each page so you can reflect on your progress later.
Absolutely! Since this journal is undated, you can begin your journey of self-growth on any day that feels right for you. You can start whenever you're ready.
Each prompt in this journal is brief yet impactful, typically requiring just 5-10 minutes. This makes it convenient to incorporate into your daily routine, no matter how busy you may be.
You can write daily, weekly, or at any pace that suits your lifestyle. Consistency is key in building a reflective practice, so we suggest setting a regular schedule to get the most out of your journaling experience.
Let’s Get Real is designed with flexibility in mind, allowing you to engage with it according to your daily needs. It features guided prompts that you can skip around and choose from, depending on what resonates most with your current emotions and thoughts.
On days when you might not feel like writing, our journal offers coloring pages as a relaxing alternative. This way, you can still open your journal and engage in a creative activity that keeps you connected to your self-care routine without the need to write. Whether you’re reflecting through words or expressing through colors, our journal adapts to support your journey every step of the way.
Let’s Get Real serves a dual purpose: It turns self-reflection into action, creating space for the real you to show up—no filters, no pretending. This guided journal is not just about writing down thoughts; it's about action and interaction, enabling a transformative experience that fosters personal growth and genuine relationships.
The ME Phase: for deep self-reflection
The WE Phase: for meaningful connection
You don’t have to use the book club chapter unless it feels right for you. It’s there as an optional tool—created to deepen your experience and open the door for meaningful conversations if you choose to explore them. Whether you skip it or dive in, this journal is yours to use in the way that feels most supportive. Go at your own pace, reflect in your own way, and know that however you show up, it’s enough.
ABSOLUTELY! Let’s Get Real is a perfect gift for anyone looking to deepen their self-awareness and strengthen their connection with themselves and others. For an added layer, Chapter 13 includes an optional book club-style guide, perfect for those who want to reflect together. Whether they use it solo or share it with others, it’s a gift that truly supports growth, insight, and authenticity.